Can I cancel my subscription or get a refund?
You can cancel a monthly subscription at any time from the self-service billing portal in your dashboard. Access continues until the end of the period you already paid for — canceling doesn't cut you off immediately, and you won't be charged again after that.
Lifetime purchases work differently: they grant ongoing access to the platform for the purchased plan for as long as OnMe operates, rather than renewing on a schedule, so there's nothing to "cancel" in the subscription sense.
Refund requests go to support@onme.lol and are reviewed case by case, based on payment status, how much the plan has been used, and applicable consumer law in your jurisdiction — which may give you rights beyond what's described here.
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Email support@onme.lol